Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you use our Service:

• Account Information: Name, email address, phone number
• Profile Information: Skill level, team affiliation, social media links
• Booking Data: Court reservations, open play sessions, payment history
• Device Information: Browser type, IP address, device identifiers

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Send booking confirmations and reminders
• Provide customer support
• Improve our Service and develop new features
• Send promotional communications (with your consent)
• Prevent fraud and ensure security

3. Information Sharing

We may share your information with:

• Facility Operators: To process your bookings and provide services
• Payment Processors: PayMongo, GCash for secure payment processing
• Service Providers: Who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

You can request deletion of your account and associated data by contacting us.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information
• Object: Object to certain processing of your information
• Portability: Receive your data in a portable format

To exercise these rights, please contact us at support@pickle-connect.com

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze how you use our Service
• Improve our Service performance

You can control cookies through your browser settings.

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: